Acquire is an easy-to-use live chat software application that businesses of every size can use to create a human presence on their website. Businesses that use website chat software to interact with online visitors can increase their conversion and customer satisfaction rates. They can also reduce support costs, inspire trust, and gain a competitive advantage.
An easy installation process is one of Acquire’s top features. The application integrates well with most popular types of web systems including content management and e-commerce platforms—WordPress and Shopify, for example. A broad range of webmaster-configurable triggers gives businesses complete control over when Acquire’s widget presents itself to website users. Additionally, Acquire comes with Android and iOS software development kits that developers can use to embed Acquire into mobile apps.
Acquire’s live chat solution uses an AI engine that can recognize words typed by users and determine user intent. Therefore, Acquire can quickly present users with relevant information. Customer service agents who interact with customers via Acquire can create a private chatnote about their conversations for future use. Such data is searchable so coworkers can use the information to support future sessions.
Pricing for Acquire comes in two tiers for teams and enterprises. Customers can also choose to pay on a monthly or annual basis. A free trial is available so website owners can experience the software risk-free in their real-world setting.
Whether you’re running a startup or a thriving enterprise, Acquire is a powerful tool that can increase customer engagement and sales.