Aloha POS is a leading point-of-sale software solution that’s designed to provide comprehensive support for businesses that operate within the restaurant industry. In addition to covering front-of-house, purchases, and transactions, this POS system seamlessly extends to the back office, with the option of connecting to various online and mobile functionalities. Aloha POS is offered by NCR, a company with a rich history of innovation that dates back to 1884, making NCR one of the oldest and most well-respected technology and manufacturing companies in the United States.
What Is Aloha POS?
NCR describes Aloha POS as a system that provides everything needed to run a restaurant. There are two versions of Aloha POS. The Silver Pro package focuses on delivering a simple, cloud-based POS that gives restaurants access to core functionalities while offering a variety of optional add-ons. The Aloha Essentials package includes nearly everything provided by the Silver Pro edition but includes some optional add-ons to meet the needs of complex business requirements, such as off-site restaurant management.
What Is Included in Aloha POS?
The Silver Pro edition of Aloha POS includes point-of-sale, payment processing, basic loyalty programs, email marketing, and customer care and onboarding support. Aloha Essentials adds online ordering, contactless ordering, QR code payments, business intelligence and reporting, and gift cards—although email marketing is considered an optional add-on for the Aloha Essentials package. NCR has been making cash registers and ATMs for well over a century, so restaurants will get the hardware with both editions of Aloha POS.
Benefits of Using Aloha POS
Cloud-based access to Aloha POS allows restaurants to quickly update menus and prices whenever needed. Managers can track productivity and monitor progress in real time, including important alerts and notifications. NCR states that more employees are trained on Aloha POS than any other restaurant system, which makes it easy to onboard staff and get them up to speed. This allows everyone to focus more on providing a great guest experience, along with the option to seamlessly cater to online and contactless ordering. The POS helps to speed up service in many ways, which can optimize table turnover time.
There are two different versions of Aloha POS, giving companies the option of choosing a system that meets their requirements. The Silver Pro package is likely to be less expensive than the Aloha Essentials package. Restaurants will need to reach out and contact NCR to get a quote that reflects business needs. Larger restaurant companies should expect to pay more than smaller counterparts.
Aloha POS Pricing
Aloha POS Comparison
Aloha POS is a leader among restaurant software providers, so their main competition consists of other vendors with significant influence in the industry. This includes Oracle Restaurant POS, Lightspeed, TouchBistro, Square for Restaurants, and Epos Now.
Aloha POS Reviews
Reviews for Aloha POS range from good to excellent, depending on the review website that you browse. One of the positives frequently mentioned is the ease of use of the system, with some restaurant staff noting that they were able to teach themselves how to use the software. However, reviews only reveal a small window into the software, so restaurants should take the time to evaluate their business requirements against the features of Aloha POS.